Charlotte Curl Marketing collects and processes your personal information in accordance with this privacy policy. This policy provides you with information regarding our obligations and your rights in compliance with the General Data Protection Regulation (GDPR).

Information We Collect From You

Information that you provide to us directly might include personal information such as your name, email address, job title, telephone number and other personal details. 

How we get the personal information and why we have it:

We are using your personal data to provide you with details of our services, news and updates. You are free to withdraw this consent at any time. 

We respect your privacy at all times. Your information will never be disclosed or shared with others without your consent, unless required to do so by law. 

The personal information we process is provided to us directly. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by unsubscribing to our emails or emailing us at me@charlottecurl.com
• Legitimate business interest

 

How we store your personal information Your information is securely stored. We will only retain personal information for as long as is necessary. For further details on our data retention periods please contact us. We will then dispose your information by deleting all personal information from our CRM. 

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information. 
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
• Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at me@charlottecurl.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk